CELPIP Listening Part 3 vocabulary

27 words and phrases you are likely to hear in CELPIP Listening Part 3: a conversation in which one person explains how a service, program or event works. Each has a plain definition and an example from everyday life in Canada. MapleMock chose and wrote them; this is not an official list.

The words and phrases

walk-in
For people who come without booking an appointment first.
Example: The clinic takes walk-in patients from eight to noon on weekdays.
sign up for
To register for an activity or service.
Example: You can sign up for swimming lessons online or at the front desk.
eligible for
Meeting the conditions needed to get something.
Example: Seniors over sixty-five are eligible for a reduced monthly transit pass.
proof of address
A document that shows where you live.
Example: Bring a utility bill or another proof of address when you apply for a library card.
a health card
The card that shows you are covered by your province's public health plan.
Example: Please have your health card ready when you check in at reception.
a waiting list
A record of people who will get a spot if one becomes free.
Example: The fall pottery class is full, but I can put you on the waiting list.
non-refundable
Describes money that will not be given back.
Example: The registration fee is non-refundable, even if you drop the course.
registration opens
The day and time when people can start signing up.
Example: Registration opens on March first at nine a.m., and spots go quickly.
drop-in
Open to join without registering ahead of time.
Example: Drop-in badminton is five dollars per session on Tuesday evenings.
load money onto
To add value to a card so you can use it.
Example: You can load money onto your transit card at any station machine.
a monthly pass
A ticket allowing unlimited rides for one calendar month.
Example: If you ride the bus every day, a monthly pass saves you a lot.
valid for
Usable or accepted for a certain time.
Example: Your transfer is valid for ninety minutes in any direction.
a prerequisite
A course or skill you need before starting another.
Example: Level one is a prerequisite for the advanced first aid course.
fill out
To complete a form by writing the information it asks for.
Example: Please fill out the intake form and return it to the nurse.
in person
By going there yourself, not online or by phone.
Example: You can renew a prescription online, by phone or in person at the pharmacy.
free of charge
Without any cost.
Example: Parking is free of charge for visitors during the open house.
be required to
To have to do something because of a rule.
Example: All participants are required to wear a helmet on the skating rink.
cover the cost
To pay for something fully.
Example: Your provincial plan covers the cost of the visit but not the medication.
at your earliest convenience
As soon as you comfortably can.
Example: Please return the signed consent form at your earliest convenience.
a refill
More of the same prescription medicine after you finish it.
Example: If you need a refill, call the pharmacy two days before you run out.
an orientation session
A meeting that introduces newcomers to a place or program.
Example: New volunteers attend an orientation session before their first shift.
on a first-come, first-served basis
In the order people arrive or apply.
Example: Garden plots are given out on a first-come, first-served basis.
hand in
To give a document to the person in charge.
Example: Hand in your assignments by Friday so the instructor can mark them.
a late fee
An extra charge for paying or returning something after the due date.
Example: Books returned after the due date have a small late fee.
photo ID
An official document with your picture that proves who you are.
Example: You'll need photo ID to pick up the parcel at the post office.
a sliding scale
Prices that change according to what a person can afford.
Example: Counselling fees are on a sliding scale based on household income.
the front desk
The reception area where staff greet visitors.
Example: Ask at the front desk for a locker key before your swim.

Put them to work on Part 3

Practise Part 3 on the test screen, or see how Part 3 works.

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