CELPIP Speaking Task 6 vocabulary

16 words and phrases you can use in your answer to CELPIP Speaking Task 6: speaking to the person in an awkward situation, kindly and clearly. Each has a plain definition saying when to use it, and an example from everyday life in Canada. MapleMock chose and wrote them; this is not an official list.

The words and phrases

I completely understand, but
Shows sympathy before politely disagreeing or refusing.
Example: I completely understand, but I really can't take another shift this weekend.
I'm really sorry, but
Softens bad news or a refusal with a sincere apology.
Example: I'm really sorry, but I won't be able to drive you to the airport on Friday.
I wish I could, but
Refuses kindly by showing you would like to help.
Example: I wish I could, but I've already promised to help my brother move that day.
I'm not in a position to
A polite, formal way to say you are unable to do something.
Example: I'm not in a position to lend money right now, but I can help you make a budget.
I know this isn't what you wanted to hear
Prepares the listener for disappointing news with empathy.
Example: I know this isn't what you wanted to hear, but the trip will have to wait until spring.
it's not that I don't want to
Explains that you refuse because of circumstances, not lack of interest.
Example: It's not that I don't want to come; my daughter is sick and needs me at home.
please don't take this the wrong way
Warns the listener that you are about to say something sensitive.
Example: Please don't take this the wrong way, but I'd rather keep my evenings free for now.
I hope you understand
Asks for acceptance after explaining a difficult decision.
Example: I hope you understand that I need to put my family first this month.
I'm in a bit of a bind
Says you have a problem that makes it hard to do what was asked.
Example: I'm in a bit of a bind this weekend, so I can't watch the kids after all.
I feel terrible about
Shows strong regret about a situation or mistake.
Example: I feel terrible about breaking your favourite mug, and I'd like to replace it.
here's what I can do
Moves from a refusal to a helpful alternative.
Example: Here's what I can do: I'll pick up your mail and check on your cat every second day.
instead, I could
Offers a different kind of help when you cannot do what was asked.
Example: Instead, I could help you find a reliable mover through the neighbourhood group.
what if we
Suggests a compromise that both people might accept.
Example: What if we split the cost of the repair and share the snowblower?
would it help if I
Offers a specific kind of support in a considerate way.
Example: Would it help if I called the school and explained the situation myself?
I don't want to let you down
Shows you care about the person and value their trust.
Example: I don't want to let you down, so I'm telling you now instead of cancelling later.
I promise I'll
Gives a sincere commitment to make things right later.
Example: I promise I'll make it to your next game, no matter what.

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